In the Words of Our Clients

Provided a Fresh, Objective Perspective
"Birchwood helped us design a new facility with more capacity than originally envisioned and a more effective and flexible layout. They provided a fresh, objective perspective that other companies would benefit from."
CFO & Vice President, Third Party Logistics Provider

Focused the Organization
"We didn’t have anyone on staff who had the time and expertise to do the detailed work of getting our new business line defined and off the ground. Birchwood focused the organization and weeded through all the changes needed to give us the potential to be highly successful with the new business line."
President, Consumer Product Manufacturer

Trained Our Supervisors to Make Further Improvements On Their Own
"Not only did Birchwood help us to improve productivity, but they also trained our supervisors to make further improvements on their own after the Birchwood engagement had concluded. We realized a return on investment on the project within six months after Birchwood helped us improve our processes."

CFO & Senior Vice-President, High-Volume Assembly and Distribution Services Provider

Solid Strategic Thinking
"Over the past 5 years, we have used Birchwood Consulting as an extension of our strategic planning function. They have assisted us with the full range of program/facility development and have always delivered a first class product on time and on budget. Birchwood brings solid strategic thinking skills and excellent customer service to each endeavor."
Vice-President, Community Hospital

Five Times Over Three Years
"We’ve brought Birchwood back five times over the past three years. That should tell you we’re happy with their work."

National Engineering Manager, International Manufacturer of Consumer Products

Improved Profitability; Better Strategic and Operational Direction
"Over several engagements with one of our specialty practices, Birchwood improved the profitability of the practice by over a quarter of a million dollars, increased patient satisfaction, streamlined the billing process while improving the documentation and coding, successfully integrated new providers into the practice and developed a plan for several new service offerings. In separate engagements, their leadership in developing governance structures in several practices resulted in those practices developing better strategic and operational direction and improved bottom-line results."
Vice President, Multi-Practice Medical Group

Keeping Folks on Task; Would Benefit from Further Interactions
"Birchwood was very helpful. I've been through several of these kinds of planning sessions and the pre-planning and interaction with the group was outstanding. Speaking for the group, Birchwood was excellent at keeping folks on task. Clearly, we have more work to do to make our organization as successful as it could be and to effectively use the plan we created with their help and guidance. In the future, we would benefit from further interactions with Birchwood."
President, State-wide Volunteer Organization

Profit Up 13%
"Our new manufacturing process, developed by Birchwood, has resulted in Gross Profit being up 13% in the first four months this year."
Managing Partner, Specialty Manufacturer

Keep Promises
"It’s nice to know that you were there when I needed help with our project. I value the fact that you keep your promises. In other words, when you say you will get me something-you always follow through."
Project Engineer, Food Manufacturer

Results

Manufacturing &
Distribution Examples

Scenario 1

Doubled throughput of orders.
Cut days to ship order by 75%.
Increased storage space by 35% in same footprint.

Scenario 2

Increased operating margin by 10%.
Improved capacity by 35%.
Decreased direct-labor cost per piece by 50%.

Scenario 3

Eliminated 50% of the process steps.
Increased order capacity by 40%.
Decreased supplier lead times.
Created Key Performance Indicators as a process management tool.
Increased first-year revenues with a significant increase in profitability.

Scenario 4

Streamlined processes, balanced workloads and established SOPs.
Avoided need for new facility ($10 million).
Reduced operating costs by 33%.
Increased on-time shipment and ship accuracy to +98%.

Healthcare &
Service Examples

Scenario 5

$250,000 increase in practice profitability.
Increased patient satisfaction.
Streamlined and standardized the documentation and coding process.

Scenario 6

Improved A/R Management processes.
18% increase in year over year collections (revenue).

Scenario 6

Developed strategic and operational level facility plans for a new ambulatory and surgical center.
Identified service offerings not previously offered which led to increased revenues and improved community access.

Some of Our Clients